iRT Store Policies:
- Payment Methods:
We accept payment online via credit cards (Visa, MasterCard, or Discover) or by check or money order. When paying by check, please complete the check out procedure, then print a copy of the final invoice and mail along with payment to:
innovation Research & Training
Attn: Order Desk
5316 Highgate Dr
Durham, NC 27713-6629
- Purchase Orders:
We accept payment via Purchase Order for approved customers. Please contact us to be approved to pay with purchase orders.
North Carolina sales tax will be charged where applicable to all orders which ship to NC.
- Tax Exempt:
If your purchase is for a tax exempt organization, please submit a Certificate of Exemption (E-595E) prior to placing your order. You may FAX it to 919-493-7720 or email it as a pdf.
All orders are shipped F.O.B. shipping point from Durham, NC via UPS ground. Your order will be processed as soon as the payment method is verified. Your item will be shipped within 5 business days after the order is processed. We are unable to ship to a P.O. Box.
- Return Policy:
We do not accept returns of our products. Please contact us if you have problems or concerns with your purchase.
Your privacy is important to us. We will make every effort possible to keep your information private. Your information may be used by iRT to notify you about product updates or new products.